Start a new topic

why was my ticket closed with no update to me or no resolution given?...

Why was ticket number #23434 closed without me even knowing or nobody even contacting me regarding my problem?





Comments to this discussion are now closed!

Our apologies. One of our representatives merged that ticket with an older one you had made (which subsequently closes it). I don't believe he realized that your other ticket was as old as it was. I will reopen the most recent ticket and begin helping you with your issue.