The old Raptr software worked great, pressing Ctrl / saved the last 10 minutes. Used it for years. Since the upgrade to Plays.tv I get the following error when I try to capture a 10 minute Highlight: "Please Turn on Video Capture to save a highlight".
Video Capture was turned on. It was then disables itself after loading my game. Then I Alt-Tab and try to turn it on, but the screen grays out. Non-responsive after that.
What is going on? If you provide an email I can upload screenshots.
I just want to save the last 10 minutes of my game after pressing a hotkey. Very simple function but it does not work.
Which game are you trying to record?
It's probably just another issue in regards to detecting hardware correctly.
More than likely we'll have to have you send in a ticket with logs.