it says unable to connect try again but i am able to login to my raptor account via browser
Did you check to ensure that you don't have a firewall or antivirus that might be preventing it's access? Additionally, you can try elevating the client as Administrator.
did everything isnt working windows defender also off
@DarkChef1 - Thanks for letting me know. I replied back to the ticket you're involved in and requested logs to see if we can find the error as to why you cannot connect.
thanks i need my gvr asap