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smite zeus almighty code doesn't work

 i redeemed my point for almighty zeus code(, i got the code then i try to redeemed it, but it says 'the code is not valid', i am redeeming it on PC.

i sent a ticket, but it's still being process since 30th june 2016 until now

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I assume we've responded to your ticket by this time. but for any other users with reward redemption problems, please send a direct e-mail to describing the issue and including your username as opposed to creating a forum post. We're better able to deal with account-specific issues or issues relating to actual reward purchases directly. Thanks.