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raptr.exe - Entry Point Not Found

Whenever I try to open Raptr, I get this error that says


"raptr.exe - Entry Point Not Found" "The procedure entry point VLC_Version could not be located in the dynamic link library C:\\Windows\system32\libvlc.dll."


Another error message says


"Errors occurred. The logfile 'C:\\Program Files (x86)\Raptr\raptr.exe.log' could not be opened: [Errno 13] Permission denied: 'C:\\Program Files (x86)\\Raptr\\raptr.exe.log'"


It then told me to check the log file for details. I know what caused the problem. I was running an antispyware program and it detected one of the files in the raptr folders as a threat. It was one of the .dll files , so I quarantined it and restarted my PC. Then that error started happening. So, I un-quarantined the file and restarted again, and it didn't fix it. Then, I figured a quick fix would be to reinstall raptr so it would just reinstall the file. That didn't help either. I uninstalled and reinstalled again from the site. None of that helped. How can I fix this error? The same error pops up even after installation. Everytime it tries to boot raptr, it gives this error. I'm assuming I may be missing a file that a reinstall won't fix for some reason?


I'm running a Windows 8.1 PC


I've attached the log file.

This is what the log file contained:

2014/11/17 19:04:02: Traceback (most recent call last):

2014/11/17 19:04:02: File "raptr.py", line 55, in <module>

2014/11/17 19:04:02: File "windows\control_center.pyo", line 55, in <module>

2014/11/17 19:04:02: File "windows\dashboard_panel.pyo", line 18, in <module>

2014/11/17 19:04:02: File "windows\dashboard_bottom.pyo", line 20, in <module>

2014/11/17 19:04:02: File "windows\gallery_window.pyo", line 27, in <module>

2014/11/17 19:04:02: File "widgets\media_player.pyo", line 9, in <module>

2014/11/17 19:04:02: File "vlc.pyo", line 167, in <module>

2014/11/17 19:04:02: File "vlc.pyo", line 147, in find_lib

2014/11/17 19:04:04: File "ctypes\__init__.pyo", line 353, in __init__

2014/11/17 19:04:04: WindowsError

2014/11/17 19:04:04: :

2014/11/17 19:04:04: [Error 127] The specified procedure could not be found

2014/11/17 19:04:04:

2014/11/17 19:19:02: Traceback (most recent call last):

2014/11/17 19:19:02: File "raptr.py", line 55, in <module>

2014/11/17 19:19:02: File "windows\control_center.pyo", line 55, in <module>

2014/11/17 19:19:02: File "windows\dashboard_panel.pyo", line 18, in <module>

2014/11/17 19:19:02: File "windows\dashboard_bottom.pyo", line 20, in <module>

2014/11/17 19:19:02: File "windows\gallery_window.pyo", line 27, in <module>

2014/11/17 19:19:02: File "widgets\media_player.pyo", line 9, in <module>

2014/11/17 19:19:02: File "vlc.pyo", line 167, in <module>

2014/11/17 19:19:02: File "vlc.pyo", line 147, in find_lib

2014/11/17 19:19:02: File "ctypes\__init__.pyo", line 353, in __init__

2014/11/17 19:19:02: WindowsError

2014/11/17 19:19:02: :

2014/11/17 19:19:02: [Error 127] The specified procedure could not be found

2014/11/17 19:19:02:



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i am having the same issue, but avast didn't quarantine anything....thought the same thing. uninstall and reinstall/restart pc....none of it worked. someone help! same log ffile


This should be fixed with 4.2.2 of the client.  Can you try to restart your client to pick up the latest update?  


Yes! It worked! Thank you so much! I'm glad to have Raptr up and running again! n_n ~Solved~