Since the last update I cannot use the hotkeys for in-game overlay and making screenshots anymore :/ Also for even longer time I can't get into app preferences (nothing happens when I click on that). Any ideas?
That's really strange!
Can you try this:
Press the windows key +r then type %appdata%\Raptr
Find your Raptr.cfg file
Rename it to old_Raptr.cfg
This will treat you like it's your first time signing into Raptr, so you'll need to sign back into any connected accounts.
I'm not seeing the same issue (Going into the Raptr web browser and then onto our forums and browsing around). Although I personally recommend using your default web browser, you can help us figure out the cause of your crash by recreating the issue and then sending in your logs:
To send to your log files:
1) Open the Raptr client
2) Right click on the Raptr icon in the system tray
3) Click on Help, then Feedback.
4) In the window that appears, check the box at the bottom (Send log file).
5) In the text box, please either describe the issue or paste the forum link for your issue.
6) Hit send.
7) Post back here when you have sent your logs.
(Note: Make sure that you quit out of any game you are in before you send in your logs.)
It settled down after PC restart, now everything works fine. Thank you.
@natpro38 - Can you create a ticket at support.raptr.com?
We'll need to ask for files on your PC and would rather not have that on a public forum. Once you have created the ticket, you can post back here with the Ticket #. Thanks!
@lucasian - Which game/games have you attempted to use the in-game overlay and hotkeys?
In-game isn't enabled for Elite: Dangerous so it's very possible the screenshot function could stop working. But recording also did not work?
You can still force the in-game overlay (and thus screenshot capability) in any game. However, it typically can have some kind of warning of us not knowing the outcome.