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Orders are still stuck at processing.

Hello.  I've been trying to redeem RP for several days now.  I know you guys are investigating the issue, but is there no way for me to purchase the dragon age content because of this?  It's very frustrating.

3 people have this problem

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Unfortunately, our usual methods to bypass issues like this also are blocked by this issue. We are heavily investigating this issue and looking for a solution. Once again, we apologize for the inconvenience this is causing.

We have recently solved the current "Processing Issue" for users. Although we have tested this out with a few users with absolute success, we cannot account for every single user. You're welcome to purchase the rewards you have been wanting, but if you continue to have issues please let us know and respond back to this forum or create a ticket. We thank you for your patience.