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Can't start scanning hardware and games

The Raptr never get work fine since I install it.

it ONLY detect the driver version.

On Clean install Windows 8.1 (Traditional Chinese)

AMD Radeon HD7870

1 person has this problem

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Do you have any kind of antivirus and/or firewall that could be preventing it?

Additionally, can you nuke your Raptr Admin folder? To do this:

1) Close down Raptr/AMD GE

2) Press the Windows key + R to get the run command box up

3) Type %appdata% and press Enter

4) Locate Raptr folder

5) Delete this folder (or rename it)

6) Restart Raptr/AMD GE 

yet I had tried it but not take any effect

Does it bring up any kind of error, or does it just keep trying to load continuously?