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Unable to redeem rewards

Any time I try to redeem any reward it just displays and endless loop of proceesing the purchase and the complete message never shows up. 

2 people have this problem

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The Processing issue has been going for a while and we're in the process of trying to solve it as soon as possible. It has a very high priority to fix.

We have recently solved the current "Processing Issue" for users. Although we have tested this out with a few users with absolute success, we cannot account for every single user. You're welcome to purchase the rewards you have been wanting, but if you continue to have issues please let us know and respond back to this forum or create a ticket. We thank you for your patience.