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No replies from support!!

I am getting annoyed at how long its taking for support to reply to my issue. I get the DVR 109 error since the last update, and a few games also updated. Diablo 3 blue screens, War Thunder crawls along at 1fps then crashes to desktop. I have seen people with the same problem, using Windows 8, and they got a fix with an update to some Media Feature pack. I am on Windows 7 Ultimate, so this update is no good for me. I am using an MSI R9 280 O/C Gaming Edition, i5 2500k @ 3.4Ghz, 16GB Geil Dragon Ram, Windows 7 Ultimate 64bit. I have a good following on, and my War Thunder clips especially are popular. Please help me fix this!!!

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I have gone ahead and replied to your ticket. We can deal with the issue there. Sorry for the late reply to the ticket.