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Never Received Grand Prize Winnings

There is some raptr employee out there who's holding on to these prizes and laughing. Are these events just scams to attract players? Over three months and neither I nor another winner have received anything, with very little response or help. 

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Hey psychopete, we recently just replied back to your ticket regarding the prizes. There was a slight mix-up and the prizes were sent to our office as opposed to the user's homes. We have them packaged up and ready to go once we can get them shipped out. As an apology for the confusion, we included an extra bonus that you can expect when receiving your reward. 

We apologize for the delay as it sometimes can take the partners quite some time to send out the rewards. Let us know if you have any other issues.