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i can't get this reward regardless what i do, it´s a bug?

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It is a bug. However, administrators can fix it with a tool. You should have your 500 RP now. Thanks for letting us know.

 Have same trouble,  can administrators fix it?

It appears your account was under a moderated state due to posting a link that was suspicious. I have gone ahead and lifted the moderation. See if that helps with your issue.