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Resident evil 5 crash

Somebody can help me? the re5 crash on start, I do not install this windows update KB2670383, other users tell me this update make re5 crash, but i haven't installed and yet the game crash, what can I do?

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Sorry for the late reply. 

Does it only crash with Raptr running? 

raptr doesn't detect my resident evil 5 now, why this it happen?


I have a created a ticket for this issue so we can resolve it there. Ticket #10269 for your reference.