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I can't see the games on my "Reward" page

I was saving points to buy the game "Deus Ex: Human Revolution Game" and now that I've all the points that I need for buy it, isn't available on my page of Rewards. But if I check the main page of Raptr without log in I can see is available to buy it. Why is that happening?

Ty you for the answers.

2 people have this problem

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I have the exact same problem , has anyone found a solution to this yet ?

I have same problem too (have 25k points and can't use it) :(

 Can you guys make individual tickets on these so that we can address them? 

This can be done by going here: