When I try to login to my plays.tv through this login button on the settings tab http://puu.sh/iemjp/1f8a0d987c.png It give opens a new tab like it loading the login screen but it give me a black screen http://puu.sh/iemnl/2144487def.png As shown in the screen shot. I have left it on the black screen for over 30 mins hoping it will load a login menu but nothing not sure if other people are having this issue but its a pain. any help is greatly appreciated!
Do you have a pop-up or ad blocker by chance?
You may also want to check to see if any type of firewall or antivirus may be preventing access through a false-positive.
If that still doesn't work, we should probably move this into a ticket to get some log files.
Hi, I have disabled my adblock and made sure that raptr can get through my firewall and its still not opening up.
Okay, thanks for letting me know. I went ahead and created a ticket on the issue so we can discuss it there and ask for files. Ticket #13376